(a) If you purchased the Turbo VPN product (or service) from Apple Store:

Answer: We are unable to issue a refund for subscriptions made through the App Store, please check this Apple support article about iTunes subscription refund:
https://support.apple.com/en-lamr/HT204084

(b) If you purchased the Turbo VPN product (or service) from Google Play Store:

Answer: If the subscriber can demonstrate that the product (or service) was not usable or available during the subscription period, and the issue was not resolved after trying troubleshooting steps recommended by Turbo VPN. Turbo VPN may provide the Subscriber with a pro-rata refund of service fees paid at its sole discretion.

Alternatively, please check this Google Play support article about getting a subscription refund from Google Play -
https://support.google.com/googleplay/answer/2479637#policy

(c) If you purchased the Turbo VPN product (or service) from 3rd party platform (eg: Codashop, or others):

Answer: For subscriptions made through 3rd party platform, kindly contact the respective platform support for assistance.

(d) If you purchased the Turbo VPN product (or service) from the Turbo VPN Official Website?

Answer: Yes. We offer a 30-day money-back guarantee. Request beyond the 30-day purchase window will not be considered.

However, if the subscriber can demonstrate that the product (or service) was not usable or available during the subscription period and the issue was not resolved after contacting Turbo VPN. Turbo VPN may provide the Subscriber with a pro-rata refund of service fees paid at its sole discretion.